Returns & Exchanges
At Primms Style, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your selection isn't the perfect fit, we are here to help you find your signature look through a quick exchange or full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the unworn clothing in its original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.