Returns & Exchanges

At Primms Style, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your selection isn't the perfect fit, we are here to help you find your signature look through a quick exchange or full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Place the unworn clothing in its original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.